I was recently given a hp pavilion zv5000 laptop to fix.
It belongs to one of my girlfriend’s friends. I talked to said friend’s daughter at a party. She mentioned that it wasn’t working well, so she and her mom had to share her uncle’s laptop. However, I heard her uncle wasn’t going to be in town for awhile. So now, they would be without a computer that works well.
To fix the slowness…
- back up data
- clean install Windows XP
- install missing drivers
- install applications
- restore data
Here are all the missing drivers I had to install to get rid of the exclamation marks in Device Manager.
After installing the wifi driver as mentioned earlier, the wireless worked great.
I couldn’t duplicate this problem. I used the computer continuously for 12 hours straight, but it never shut off on me due to overheating. The fans were on the entire time though, even during boot up and when the computer was idle. The bottom felt hot after 12 hours, but not hot enough to cause a shut down.
If I could get it to shutdown due to overheating, I’d open it up, clean the fans, and apply some Arctic Silver 5 to keep the CPU cool. However, I couldn’t get it to shutdown, so I didn’t want to open it up needlessly.
I did discover that the laptop won’t run on battery power. It needs to be plugged in at all times to work. So my guess is maybe the random shutdowns were caused by the plug accidentally coming loose instead of overheating.